Human Performance (HPT)
Trained, knowledgeable people know how to solve problems. They help you innovate. They find ways to cut down costs. They embrace cutting-edge technologies.
That's why we've partnered with ToolingU.com -- to give you expanded options for training your workforce. Whether it's online or in-plant, UT CIS can help you get the best cost-benefit from your training investments.
Through our partnership with ToolingU, you'll get access to over 400+ web-based training titles that address both the fundamentals and the specifics of manufacturing. In addition, using ToolingU's assessment catalog, UT CIS HPT specialists can help you build a company-specific learning plan for your people. And we'll help you reinforce any online learning with appropriate hands-on, job-specific training options.
If Tennessee's manufacturers are going to remain competitive, they will do so by investing in training their people. Simply put, tomorrow's economy must be fueled by the growth of a skilled, highly trained workforce. And for nearly a decade, our award-winning Human Performance Technology (HPT) program has been instrumental in improving companies' workforce effectiveness in ways they never thought possible.
Order a copy of the ASQ
Human Capital Primer
What is Human Performance Technology (HPT)?
In April 2000, the Population Leadership Program, a project of the Public
Health Institute, supported by the Office of Population, United State Agency
for International Development (USAID), released a report describing the science
of human performance technology. The following contains excerpts from that
report.
The HPT approach was developed
because there was a need for a system to address the range of performance
improvement situations within organizations.
The [HPT] approach focuses on three major issues: problems, opportunities,
and new situations. Problems are defined as an indication of a clear gap
between desired and actual performance. Opportunities occur when current
performance standards are being met but there is a c
hance to improve by 20
percent and thereby create a significant competitive edge. New situations
are created by the introduction of new services or by the design of a
new organization.
The HPT approach has evolved over many years and has shown
to be able to address this range of situations. Even though there
are limitless variations on the basic approach, it is always a systemic
(reflecting a holistic view), performance focused, and data-driven
approach.
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