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Donaldson was founded in 1915 when Frank Donaldson helped a customer whose tractor kept breaking down in a dusty Minnesota field by developing a filter to filter out the dust. Today, Donaldson holds over 1,800 active U.S. and international patents, and employees in 44 countries support customers around the world. The Greeneville, Tennessee facility focuses primarily on intake filters for the heavy truck industry.
The company is required by their automotive customers as a condition of continued business to maintain IATF-16949:2016 certification. Donaldson contacted the TN MEP for assistance with IATF Internal Auditor Training and auditing practice.
TN MEP assisted Donaldson Company Incorporated with their upgrade to the IATF-16949:2016 automotive quality systems standard and helped prepare them to be ready for their Registrar Audit to become certified. The assistance included evaluating their legacy processes with the IATF-16949:2016 standard to identify gaps that needed to be addressed and TN MEP staff then coached the company through the implementation of the new processes.