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University of Tennessee


Quality Solutions

In today’s globally competitive business environment, just meeting expectations may not be enough. The quality of a company is measured by its ability to fulfill a customer’s expectations, which requires a balanced approach to quality, delivery, price, performance and service. Many companies need help developing and maintaining a dependable, continually improving quality management system — but not every company needs the same type of help.

That is why the UT Center for Industrial Services provides customized assistance in the following areas:

  • Gap Analysis
  • Internal Auditor Training
  • ISO Documentation Preparation
  • Quality Policy Development
  • Quality Manual Development
  • Forms and Record Management
  • Policy and Procedure Writing
  • Complete Implementation and Project Management

Systems We Support:

  • ISO 9001                 (General Industry Quality Management System Standards)
  • TS 16949                 (Automotive Industry Quality Management System Standards)
  • ISO 13485/488         (Medical Device Industry Quality Management System Standards)
  • AS 9100                  (Aerospace Industry Quality Management System Standard)
  • NQA-1 Compliance   (Nuclear Industry Quality Management System Standards)
  • ISO 14001               (Environmental Management System Standards)

UT Center for Industrial Services provides implementation assistance, on-site training and open-enrollment courses in all areas of quality management. Consulting and training can be customized and delivered at your worksite. For more information on Quality Management consultation and training, contact your CIS Solutions Consultant.