The UT Center for Industrial Services (UT CIS) is offering a Lean Continuous Improvement series for businesses looking to streamline their operations without sacrificing productivity.  

Lean is a systematic approach to eliminating waste and creating flow within an organization to improve overall customer value. The foundation for success with lean is a problem-solving culture, based on coordinated process improvement and people development. Leaders from manufacturing, to service industries, to medical organizations to government have benefited from the techniques pioneered by Toyota. This series of classes teaches the tools of lean, and offers proven leadership techniques for implementing lean, managing culture change, and developing continuous improvement engagement throughout the workforce. The full-day courses will be at the UT Conference Center in downtown Knoxville.

Following is a list of classes in the series:

Lean Introduction: Manufacturing and Office Processes

April 5 from 8 a.m. to 5 p.m.

Value Stream Mapping, Creating Flow and Pull Systems (including Kanban)

April 12 from 8 a.m. to 5 p.m.

5S/Workplace Organization and Standardized Work and Mistake-Proofing

April 19 from 8 a.m. to 5 p.m.

Quick Change-over and Total Productive Maintenance (TPM)

April 26 from 8 a.m. to 5 p.m.

A3 Structured Problem Solving

May 3 from 8 a.m. to 5 p.m.

Kaizen Facilitator

May 10 from 8 a.m. to 5 p.m.

Training Within Industry (TWI)

May 17 from 8 a.m. to 5 p.m.


Kata: Building Lean Culture to Sustain and Thrive

May 31 from 8 a.m. to 5 p.m.

To register for the series or a course visit; or contact Carol Jones at (615) 253-6371 or through email at