During a full week of lectures, exercises, and hands-on demonstrations, learn about hazard recognition, personal protective equipment, and monitoring, as well as rights and responsibilities under the Occupational Safety and Health Administration. Above all, learn how to work safely around hazardous materials and wastes. This course meets the training requirements of the Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) regulation, 29 CFR 1910.120(e)(3)(i). All students participate in GÇ£full dress-out" exercises using personal protective equipment. Students must complete the-ámedical evaluation form-áand bring it to class. Government employees may be eligible for a discounted course rate. -á Training Contact:-á Carol Jones, carol.jones@tennessee.edu -á

The Tennessee Marketing and Attraction Course is a one and a half day course which examines strategic comprehensive marketing in economic development. It includes best practices in market research and analysis, technology and social media, advertising and promotion, and prospect handling, as well as trends in site selection. While this course emphasizes business attraction, new business development, existing business and community development are included as part of a comprehensive and cohesive approach. (10 credit hours) Early registration discount ends:-á May 23, 2023. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer.-áThis includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous-ámaterials for shipment off-site and hazardous waste generators. -á

What is Lean Six Sigma? Lean Manufacturing targets process waste reduction and drives continuous improvement. However, lean by itself excludes the advanced statistical tools required to reduce process variation which contributes to waste and defects. Six Sigma reduces process variation and eliminates defects. However, Six Sigma by itself does not address how to optimize process flow. Lean Six Sigma (LSS) combines Lean and Six Sigma methodologies. While each approach can result in dramatic improvements, utilizing both methods simultaneously enables the organization to address all types of process problems with the most appropriate set of skills and tools. Designed exclusively for future Six Sigma project team leaders and members this ten-day workshop will give participants the knowledge and skills needed to develop and implement projects that create significant and measurable impacts for your business. Course topics include over 30 learning modules connecting Lean and the Six Sigma DMAIC Process. Participants will also receive hands-on practice using either the Minitab or SigmaXL statistical program*.What Does a LSS Green Belt Do? - Collaborates with champion/process owner to develop project business case; - Serves as Project Manager driving progress through the DMAIC process; - Manages by facts and data; - Promotes Lean Six Sigma within your organization; and - Takes responsibility for project success and achieving measurable impact. * Each participant is required to have full license access to either the Minitab or SigmaXL statistical program. While SigmaXL is a lower investment, Minitab is recommended for participants that intend to progress to Black Belt Certification. The cost of the statistical package is not covered by the course fee. You may use the 30-day Minitab trial but wait until the first day of class to download it so that the trial does not expire prior to end of class.

This course covers OSHA policies, procedures, and standards, as well as general industry safety and health principles. A copy of the 29 CFR 1910 General Industry Standards is included with the registration fee. Participants must successfully pass a written exam at the end of the course. For those interested in becoming authorized to teach OSHA 10-hour and 30-hour General Industry classes, the OSHA #511 course meets one of two prerequisites for the OSHA #501 Trainer Course for General Industry. Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Instructor:-á Bryan Lane Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers OSHA policies, procedures, and standards, as well as general industry safety and health principles. A copy of the 29 CFR 1910 General Industry Standards is included with the registration fee. Participants must successfully pass a written exam at the end of the course. For those interested in becoming authorized to teach OSHA 10-hour and 30-hour General Industry classes, the OSHA #511 course meets one of two prerequisites for the OSHA #501 Trainer Course for General Industry. Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Instructor:-á Bryan Lane Training Contact:-á Carol Jones, carol.jones@tennessee.edu

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer.-áThis includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous-ámaterials for shipment off-site and hazardous waste generators. -á

The Vital Learning Essential Skills Of Leadership-átraining course is the preliminary step in developing-ásuccessful supervisors, team leaders and managers.-áEssential Skills Of LeadershipGäó training teaches managers and team leaders contemporary-átechniques for effective leadership, which improves-átheir performance and increases the productivity of-áboth the team and the organization. Vital Leadership 1 consists of the following: GÇó Essential Skills of Leadership GÇó Essential Skills of Communicating GÇó Coaching Job Skills GÇó Improving Work Habits GÇó Effective Discipline GÇó Providing Performance Feedback

In the context of economic development, Economic Resiliency is inclusive of three primary attributes:-á 1) the ability to recover quickly from a shock, 2) the ability to withstand a shock and 3) the ability to avoid the shock altogether. -áUS Economic Development Administration The role of economic developers became even more vital as the Coronavirus Pandemic impacted businesses and communities across the country.-á The recovery time of economic shocks can be significantly shortened by how quickly economic developers can adapt and respond to all stakeholders. The interactive TN Economic Resiliency Course will spotlight real life GÇ£cause and effectGÇ¥ case studies presented and dissected by leading economic development practitioners and resiliency experts.-á Course topics include defining disasters, crisis mitigation, resiliency strategies, lessons learned and resiliency resources. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

S&OP to Accelerate Lean Transformation A collaborative process which includes Sales, Operations, Marketing R&D and Finance, for aligning supply and demand with corporate strategy. GÇóIntro to the S&OP Process GÇóS&OP Tools GÇóDemand Planning Process GÇóSupply Planning process GÇóPre-Meeting-á GÇóExecutive S&OP Meeting Pain Points (From) GÇóNo alignment between sales and operations on customer demand and delivery expectations GÇóNot meeting financial plan GÇóConstant fire-fighting mode GÇóStaffing not matching demand-á GÇóHigh risk to supply chain GÇóMissing delivery dates GÇóHigh expedite costs Benefits GÇóImprove business alignment GÇóProblem solving aligned to business strategy GÇóReduce expedite costs GÇóReduced supply chain risk GÇóImproved communication between teams

Hoshin Planning: Strategy Deployment Overview A process that aligns a companyGÇÖs breakthrough objectives with actions throughout all functions and levels in the organization GÇóIntro to Hoshin planning and tools GÇó3-5 year breakthrough objectives GÇóAnnual improvement priorities GÇóImprovement action plans GÇóTargets to Improve GÇóReview process GÇóProblem solving Pain Points (From) GÇóCompeting priorities GÇóLack of collaboration and accountability GÇóNo strategy just tactics GÇóEveryone working in silos GÇóConstant firefighting GÇóBenefits of strategy deployment: Benefits GÇóTeam actions alignment with breakthrough objections GÇóAccountability for performance GÇó"All in" to reach future vision

During a full week of lectures, exercises, and hands-on demonstrations, learn about hazard recognition, personal protective equipment, and monitoring, as well as rights and responsibilities under the Occupational Safety and Health Administration. Above all, learn how to work safely around hazardous materials and wastes. This course meets the training requirements of the Hazardous Waste Operations and Emergency Response Standard (HAZWOPER) regulation, 29 CFR 1910.120(e)(3)(i). All students participate in GÇ£full dress-out" exercises using personal protective equipment. Students must complete the-ámedical evaluation form-áand bring it to class. Government employees may be eligible for a discounted course rate. -á Training Contact:-á Carol Jones, carol.jones@tennessee.edu -á

This course provides an update for currently authorized OSHA Construction Industry Outreach Trainers on topics such as OSHA construction industry standards, policies and regulations. Construction industry outreach trainers are required to attend this course once every four years to maintain trainer status. Participants will be provided with a variety of training materials and resources. Prerequisites: Trainers must submit a copy of their current trainer card via email to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. As of January 1, 2019, OSHA has eliminated the 90-day grace period after the expiration of the trainer card. Trainers must renew before their expiration date in order to take the OSHA #502 Update Class. After their expiration date, trainers must re-take the OSHA #500 Trainer Course. Previously-authorized OSHA Outreach Trainers for the Construction Industry whose status has expired must now submit the same prerequisites as participants who want to become a new trainer to renew in the OSHA #500. Please note, after the expiration date on the trainer card, instructors are no longer authorized to conduct 10-hour or 30-hour classes and will not be able to request student completion cards. NOTE: Authorized OSHA Outreach trainers are required to attend this course once every four years to maintain their trainer status.-á-á Instructor:-á Paul McCain Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers OSHA policies, procedures, and standards, as well as construction industry safety and health principles. A copy of the 29 CFR 1926 Construction Industry Standards is included with the registration fee. Participants must successfully pass a written exam at the end of the course. For those interested in becoming authorized to teach OSHA 10-hour and 30-hour construction classes, the OSHA #510 course meets one of two prerequisites for the OSHA #500 Trainer Course for the Construction Industry. Please note, the 30-hour Construction Industry OSHA outreach class is not considered equivalent to OSHA #510. Instructor:-á Paul McCain Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHAGÇÖs Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workersGÇÖ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.-á-áAuthorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date:-áPrerequisite Verification Form (Click Here) Instructor:-á Bryan Lane Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Our Internal Auditor Training is an-áin-depth and interactive course for those currently involved with quality auditing and for new internal auditors who wish to become proficient using this standard. Internal auditing is among the most important steps on the road to achieving, maintaining and improving your quality system. Who Should Attend: -áThose responsible for conducting or participating in internal audits for ISO 9001:2015; those who must perform audits to ISO 9001:2015. Any employees or associates acting as an internal audit team member, Quality Assurance Managers, Quality Assurance professionals, ISO Project Managers, ISO Project Team Members or anyone desiring an understanding of the ISO 9001:2015 Audit Process.9001:2015 implementation project

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

The Vital Learning Essential Skills Of Leadership-átraining course is the preliminary step in developing-ásuccessful supervisors, team leaders and managers.-áEssential Skills Of LeadershipGäó training teaches managers and team leaders contemporary-átechniques for effective leadership, which improves-átheir performance and increases the productivity of-áboth the team and the organization.GÇó Resolving Conflicts GÇó Managing Complaints GÇó Supporting Change GÇó Developing Performance Goals and Standards GÇó Communicating Up GÇó Delegating-á

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer.-áThis includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous-ámaterials for shipment off-site and hazardous waste generators. -á

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHAGÇÖs Outreach Training Program for the Construction Industry. Authorized trainers can conduct both 10-hour and 30-hour construction industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workersGÇÖ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA Construction Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.-á-áAuthorized OSHA Outreach trainers are required to attend Course #502 at least once every four years to maintain their trainer status.-á Prerequisites: -á- OSHA #510 Occupational Safety and Health Standards for the Construction Industry. (Please note, the 30-hour Construction OSHA outreach class is not considered equivalent to OSHA #510. Also, the 510 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) -á- Five (5) years of construction industry safety experience If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date:-áPrerequisite Verification Form (Click Here) Instructor:-á Paul McCain Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This three-day course is designed exclusively for current and future members of your internal auditing teams. Attendees of this course will learn to audit to the requirements of IATF 16949:2016 using process-based auditing techniques. Interactive workshops, simulated audits, tutorials and case studies are used to: develop practical audit skills, enhance evaluation and communication skills, refine reporting skills, and implement corrective action programs. This course uses ISO9001 and IATF 16949 as the reference standard for quality management system requirements for the design and development, production, and installation and service of automotive-related products. Additionally, this course includes specific communication on the relationship of core quality tools (FMEA, PPAP, MSA, APQP, SPC) to IATF 16949:2016. -á By attending this course, participants will gain an advanced understanding of customer-oriented processes (COPs), as well as customer-specific requirements defined by the OEM's. This course includes continuous assessment of attendee understanding. Special Note: This course meets all OEM Customer Specific requirements for Internal Auditor Training.

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the GÇ£building blocks of an effective quality management systemGÇ¥. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.-á They are the building blocks to effectively create and manage an organizationGÇÖs quality management system.-á Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection. Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP)The complexity of products and supply chains today present plenty of possibilities for failure, especially during product launch.-á APQP is a structured process aimed at ensuring customer satisfaction with new products or processes.-á The PPAP process defines the requirements for submittal for new products/processes or changes. This 1-day session gives an overview of the five phases of APQP and defines the process as it relates to your organization.-á The PPAP is the culmination of the APQP process.-á The process is defined through a detailed review of the PPAP process.

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the GÇ£building blocks of an effective quality management systemGÇ¥. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.-á They are the building blocks to effectively create and manage an organizationGÇÖs quality management system.-á Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Failure Modes Effect Analysis (FMEA) and Control Plan (CP) Failure Mode and Effect Analysis is a structured approach to identifying potential failures that may exist in the design of a process or product.-á The new risk-based thinking requirements of IATF 16949 and ISO 9001:2015 are driving a new closer look at FMEAs and their use.-á This process should be driven by a cross functional team as they review potential failures and the mitigation of activities taken to minimize risk. This 1-day session gives an overview of the history of FMEAs, their application, development and mistakes typically made when developing the FMEA.-á Individuals attending this session will gain the ability to return to their organization and review their FMEAs for opportunities and identify areas where failure modes and risk are not properly identified or mitigated.

Quality Core Tools Developed over 30 years ago between the Automotive Industry Action Group (AIAG) and domestic auto manufacturers, the Automotive Quality Core Tools are the GÇ£building blocks of an effective quality management systemGÇ¥. Knowledge and effective use of the automotive core tools is one of the most important mechanisms for an organization seeking to develop and manage a robust quality management system. These sessions, when completed, will give the attendee an introductory overview to the four core quality tools.-á They are the building blocks to effectively create and manage an organizationGÇÖs quality management system.-á Companies either IATF certified or seeking certification must understand the core tools as they are part of the continual improvement process, focusing on prevention rather than detection.Measurement Systems Analysis (MSA) and Statistical Process Control (SPC) Decisions are made every-day based on the measurements taken by a measurement system.-á If the measuring process is changing over time, the ability to use the data gathered in making decisions is reduced.-á Measurement System Analysis is the process used to assess your measurement system to insure the data being used to make decisions is statistically sound and understood. This -+ day session is designed to understand the importance of MSA in in controlling and improving the production process and to have a basic understanding of the requirements of a measurement system analysis process.-á Stability, linearity, bias and GRR studies are included in this session. Statistical Process Control is about assessing variation in a process or product, collecting, analyzing data and making decisions to act based on the statistical data.-á SPC is one of the core tools utilized to help companies practice process control and continually reduce the variation of their processes. This -+ day session is designed to provide participants with a basic understanding of the importance of SPC in controlling and improving their processes/products.-á Topics covered include basic statistics, variation, process control, Common cause vs Special cause and the use of control charts.

The 8D Process is a problem-solving method for product and process improvement. It is structured into 8 steps (the DGÇÖs) and emphasizes team. Although the 8D process is often required in and was initially applied in the automotive and aerospace industries, itGÇÖs useful and relevant in any industry.-á Training on process for Problem Solving Tools ANPQP 8D requirements-á Review of three core tools used in root cause analysis [Fishbone (Ishikawa) Diagrams, Qualitative Fault Tree analysis, and 5 WhyGÇÖs]Initial approach to solving and attacking a problemReview of 8D and expectations for submittalAudit completed 8D concerns brought to class by studentsAssess the results of your companyGÇÖs past efforts in corrective actionIdentify opportunities for improvementRequirements: A completed customer-á8D or equivalent from a recent problem or issue is required for the class-áactivities

Under the HAZWOPER regulation 29 CFR 1910.120, workers who have completed the 40-Hour Site Worker course must receive eight hours of refresher training every year. This course fulfills that requirement. Participants will review hazard analysis and recognition and be updated on new regulations. Note: Registrants must provide proof that they-áhave successfully completed the 40-Hour or 24-Hour site worker course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

Successful completion of this course results in participants becoming OSHA-authorized trainers in OSHAGÇÖs Outreach Training Program. Authorized trainers can conduct both 10-hour and 30-hour general industry classes that provide training to workers and employers on the recognition, avoidance, abatement, and prevention of safety and health hazards in workplaces along with information regarding workersGÇÖ rights, employer responsibilities, and how to file a workplace safety complaint. OSHA-authorized trainers are able to issue 10 and 30-hour course completion cards to participants. During the course, students will develop a presentation and teach an assigned OSHA General Industry Outreach topic, and successfully pass a written exam. Participants will be provided with a variety of training materials and resources.-á-áAuthorized OSHA Outreach trainers are required to attend Course #503 at least once every four years to maintain their trainer status. Prerequisites: OSHA #511 Occupational Safety and Health Standards for General Industry. (Please note, the 30-hour General Industry OSHA outreach class is not considered equivalent to OSHA #511. Also, the 511 course must have been completed in the last 7 years. If you completed the course longer than 7 years ago, then you will need to retake it in order to qualify.) Five (5) years of general industry safety experience. A completed and signed Prerequisite Verification Form and a copy of the OSHA #511 certificate (standards course completed no longer than 7 years ago) must be emailed to Bryan Lane at bryan.lane@tennessee.edu in order to confirm eligibility for this class. If you have questions about your eligibility, please email Bryan. If you are registering for the OSHA #500 or 501 courses you must complete this form prior to the course date:-áPrerequisite Verification Form (Click Here) Instructor:-á Bryan Lane Training Contact:-á Carol Jones, carol.jones@tennessee.edu

After completing initial Hazardous Waste Operations and Emergency Response Standard training, under 49 CFR 172.700, refresher training is required every three years. In this course, you will review material classifications, hazard communication and requirements for loading and unloading, as well as any changes to DOT regulations. -áNote: Registrants must provide proof that they have successfully completed the 16-Hour DOT course. Training Contact:-á Carol Jones, carol.jones@tennessee.edu

This course covers and tests all the subjects needed to fulfill the U.S. Department of Transportation requirement 49 CFR 172.704(d)(5). Under DOT regulations, employees who impact the shipping and receiving of hazardous materials must be trained and tested, then certified by their employer.-áThis includes workers who prepare or sign hazardous materials/waste manifests, workers who prepare hazardous-ámaterials for shipment off-site and hazardous waste generators. -á