Embracing Generational & Cultural Differences

This new 4 hour interactive elective has been designed to explore strategies for embracing and appreciating cultural differences as well as centering communication across generations as a bridge for relationship building, productivity and innovation in the workplace. 

Communication in the Workplace across Generations 
We are currently experiencing the most generationally diverse workforce in recorded history. As Baby Boomers still have a wealth of knowledge and experience to share, Gen Zers are eager to take their place in our evolving places of employment. This session will explore how centering communication differences across generations can serve as a bridge for relationship building, productivity and innovation. Join this interactive experience as we demystify our unique communication superpowers within. 

Appreciating Cultural Differences in the Workplace 
In a work environment typically driven by deadlines, deliverables and measurable outcomes, there must be a concerted effort from both the individual and organization to identify barriers and opportunities to understand, and then work through and across our differences. Starting with a high-level systems analysis, the participants will engage in an interactive experience  exploring the root cause of implicit bias. Participants will also take a look at local demographics to understand cultural trends, followed by tangible action items for moving beyond just working across lines of difference and into genuine appreciation of these differences.  

This course is one of a series of economic development courses, provided by UT Center for Industrial Services (UT CIS), designed to share best practices and trends with Tennessee’s economic development practitioners, private industry leaders, community leaders and elected officials.​

Date and Location:

February 15, 2023 |  Online  

Course Agenda:

2023 Course Agenda

Course Fee:

Registration $195

The registration fee covers course materials and instruction. Registration is limited to 50 participants and is filled on a first-come, first-served basis.  

IMPORTANT NOTICE:  Please remit payment for the course no later than 10 days prior to the course start date.  If payment is not received, you risk having your registration cancelled to make room for those on the waitlist.

Course Times:

8:30 - 1:00 CST | 9:30 - 2:00  EST  

How to Register:

If you need assistance accessing your account, please contact Carol Jones, 615-253-6371 or Carol.Jones@tennessee.edu

You may also register by submitting a Course Registration Form by email. 

Cancellation and Refund Policy:

Cancellations made 7 days or more prior to the course start date will be eligible for a full refund or credit.  Cancellations made less than 7 days will be eligible for credit only for a future course.  

Other TCED Economic Development Courses:



Erika R. Burnett  

Erika Burnett


Erika R. Burnett, MEd, is the Diversity, Inclusion & Intercutural Communications Instructor for the Tennessee Language Center. Erika is the founder and principal trainer for The Burnett Group, LLC whose mission is to inspire professionals, deepen impact, and challenge the status quo of service delivery in Middle TN and surrounding areas. She enjoys serving as a master trainer, consultant, and facilitator across a variety of topics including strategic planning and board development,  civic engagement, youth development, leadership exploration, and understanding and working across lines of difference. Erika alongside Co-Conspirator Nicole Kemp, launched the Women of Color Collaborative. The Collaborative serves as an intentional incubator for women , curating supportive spaces and opportunities for collaborators to work, play and build together while centering their identity. 

Erika received her B.A. in English Education from Tennessee State University and her M.Ed. in Community Development Action from Vanderbilt University. She is a proud AmeriCorps, Nashville Emerging Leader, New Leaders Council, Leadership Donelson Hermitage, & Protege Alum who has been committed to the nonprofit community for over 17 years. She enjoys teaching various genres of dance with underserved populations and whispering to the plants in her garden.